Saturday, March 12, 2022

Business simulations in e-learning

In a broad sense, a business simulation is a business game on a given topic. It can take the form of online or offline training. In this article, we will talk about business simulation as a computer game that simulates the real business processes of a particular company. For example, a grocery store or a warehouse with employees or a steel company with two-stage production, participation in tender purchases and financial reports.


Why companies use business simulations

1. Assess employee knowledge using metrics built into the simulation. For example, in the Retail Game business simulation, the user takes on the role of a grocery store manager.


During the simulation, the user goes through mini-games, where it is required to analyze the situation, decide which tasks are important to complete first.


At the end of the simulation, metrics are displayed that show how the person coped with the tasks. Among them are the average check, margin, losses and write-offs, turnover and the level of customer service.

Development plan: checklist

To simplify the course development process, follow a few rules:


1. Determine the purpose of the induction course

It must be specific, measurable, meaningful to the company, limited in time and achievable.


“Do it because everyone has eLearning” is a bad goal. “Reduce probationary trainee layoffs by 35% over the next reporting period” is good. Specific and well-defined goals focus attention on the problems that the developed course should solve.


At this stage, it is important to understand whether you want to focus the newcomer's attention on job responsibilities, corporate values, or long-term motivation for growth within the company.


2. Describe the target audience

A new employee can be a middle manager, a call center operator, or even a deputy manager - adaptation courses for them will differ not only in the description of work processes, but also in the complexity of the material or the depth of elaboration of mechanics and design


3. Appoint Responsible

Determine who will be responsible for preparing materials and coordinating content with developers. Without a well-established communication system, conflicts may arise or the project will completely pause.


The course can be developed on your own. In this case, difficulties may arise with a lack of necessary skills or resources: creating a course takes time and the ability to work with videos, illustrations, texts and special software. It is easier to delegate the creation of a course to experts and order it from a professional studio that already has experience working with adaptation programs.

Business simulations in e-learning

In a broad sense, a business simulation is a business game on a given topic. It can take the form of online or offline training. In this art...